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Alarm.com at
ISC West 2025

April 2-4, 2025 • Las Vegas, NV • Booth #14039

Discover what’s new and upcoming

Join us at booth #14039 to see our latest products and solutions up close. For the first time, we’ll be exhibiting with OpenEye, Shooter Detection Systems, and CHeKT so you can see all our products in one place. Our team of experts will be on hand to discuss how our latest innovations can benefit your business.

Lightning Talks

We’re hosting scheduled Lightning Talks on Wednesday and Thursday, where our experts will dive deeper into our products, features, and services that can empower your business. Check out the topics and schedules for more details.

Training Sessions

We are excited to announce the return of the Training Room, where we will provide in-depth demonstrations on our products and solutions. Training sessions will be held on Wednesday and Thursday.

Register Now

Are you ready to take your ISC West experience to the next level?

Join us for an exclusive pre-show learning opportunity hosted by the Alarm.com Academy team. This special, full-day session is dedicated to Alarm.com for Business and offers a unique chance to dive deep into our commercial platform.

Register Now

Agenda


Tuesday, April 01


9:00 am

Dive Into Alarm.com For Business 9:00 am - 4:00 pm | Titian 2302

  • Alarm.com for Business is a distinct solution tailored to the needs of the commercial environment. Get a top-to-bottom view of Alarm.com’s commercial platform, from building out the perfect package to getting hands-on experience with the products and features.

    Learning Objectives:
    • Recognize the value added for commercial customers using the Alarm.com for Business Solution
    • Identify effective tactics for building and presenting service plans that close commercial sales
    Register Now

10:00 am

11:00 am

12:00 pm

1:00 pm

2:00 pm

3:00 pm

4:00 pm


Wednesday, April 02


Lightning Talks
Training Sessions

9:00 am

Latest and Greatest from Alarm.com 9:00 – 9:45 am | Titian 2302

  • Get your first look at the newest smart home devices and features Alarm.com is showcasing at ISC. Join us to stay ahead of the curve as we delve into new video devices and features, explore new iOS and Android capabilities, discuss our latest universal communicator releases, and more!

9:30 am

10:00 am

Access Control with Alarm.com 10:15 – 11:00 am | Titian 2302

  • Immerse yourself in the features and benefits of Alarm.com’s Access Control solution during this dynamic and enlightening session. Discover how our cloud-based access control system's features blend intuitive user management with our comprehensive platform of security products, designed to support businesses of all sizes. Additionally, gain valuable insight into our exciting new and upcoming features.

10:30 am

Open Up New Opportunities with Safety Button 10:30 – 10:45 am | Booth #14039

  • Safety Button provides a new market opportunity to reach customers who are concerned about their family’s safety and well-being. Learn how it can help increase revenue with both new and existing customers and expand your reach to other markets outside the security channel.

11:00 am

Upgrade legacy panel customers with Alarm.com Universal Communicators 11:00 – 11:15 am | Booth #14039

  • Give all of your customers access to next-generation smart security with the Alarm.com Universal Communicator, a takeover device for upgrading phone line, "POTS" type security systems. Learn how this communicator enables the best of Alarm.com security, including remote system control through the Alarm.com app.

11:30 am

Deploy a first line of defense with adaptive, AI-generated verbal talkdown (AI Deterrence) 11:30 – 11:45 am | Booth #14039

  • Alarm.com’s AI Deterrence (AID) uses Alarm.com cameras, artificial intelligence, and neural-synthesized voices to deter unexpected visitors as soon as they enter a monitored area. AID goes beyond simple audio deterrence by creating complex, verbal responses that incorporate visible details of potential intruders and their environments. Come learn about AID and how it can help you expand your business.

Retain & Recapture Moving Customers with Revenue Retention Services 11:30 am – 12:15 pm | Titian 2302

  • Dive into Alarm.com's Revenue Retention Services, a new data-driven service designed to help you reduce attrition risk and retain revenue. In this session you’ll learn from our experts how this service gives you advance warning of customers likely to move, and the outreach tools needed to retain those customers in their new homes and can even help win new business from incoming homeowners.

12:00 pm

Elevating the Customer Experience with the Alarm.com App 12:45 – 1:30 pm | Titian 2302

  • Discover new ways to enhance your customers' engagement with the Alarm.com app in this session. You will learn about the latest features and enhancements available for both Apple and Android users. Experience the wealth of educational resources in 'Discover' and see how our new Customer Tutorial videos can empower your customers to learn more about their smart security systems.

1:30 pm

Stop Potential Intruders at the Perimeter with Alarm.com Remote Video Monitoring (RVM Console) 1:30 – 1:45 pm | Booth #14039

  • How do RVM Services really work? How can it help you generate new lines of revenue? What are the challenges and key things to know? Join this interactive discussion to get answers from Alarm.com experts and hear from fellow service providers who have or are interested in adopting RVM.

2:00 pm

(OpenEye) Streamlined Security: Integrated Systems within a Single Pane of Glass 2:00 – 2:15 pm | Booth #14039

  • Learn how an open, integrated video platform brings together video and disparate business systems into a streamlined, intuitive interface. Discover how video analytics and system data combine to create more actionable intelligence—empowering streamlined security all from a single pane of glass.

Proactive Video Deterrence: Perimeter Guard, AI Deterrence, and Floodlight 2:00 – 2:45 pm | Titian 2302

  • Ensure active protection for what matters most to your customers with Proactive Deterrence from Alarm.com. In this session, you'll discover how Alarm.com utilizes features such as Perimeter GuardTM and AI Deterrence, in conjunction with devices like the Floodlight camera, to devise a robust strategy that stays ahead of suspicious activity through timely interventions. You'll get a firsthand look at how these features function and delve into new releases specifically designed for enhanced security.

2:30 pm

Protect Your Customers with Visual Security Solutions from CHeKT 2:30 – 2:45 pm | Booth #14039

  • AI has become a crowded space—fast. This is especially true for the security and video surveillance space. Come learn from the experts at CHeKT how you can take advantage of the shift towards AI. Our solution leverages your customers' AI-powered cameras to increase your revenue with a crucial crime-stopping solution.

3:00 pm

SDS Perimeter: The Latest Innovation in Outdoor Gunshot Detection 3:00 – 3:15 pm | Booth #14039

  • SDS continues to lead the gunshot detection space with the release of the SDS Perimeter Outdoor Gunshot Detection Sensor. Learn about the industry's first dual factor outdoor gunshot sensor and how it can be used to accurately detect gun violence events before they enter the building.

Elevate Your Cloud Video Solution with OpenEye 3:15 – 4:00 pm | Titian 2302

  • Join us for a comprehensive training session with OpenEye, where we'll delve into our cloud video solutions and how they add value for security partners and their customers. We'll explore how OpenEye simplifies deployment and support, thus enhancing customer satisfaction and revenue. The session will also highlight OpenEye's latest product innovations, upcoming releases, and demonstrate some of their user-friendly features.

3:30 pm

4:00 pm

4:30 pm

5:00 pm

Partner Reception 5:00 - 7:15 pm | LAVO Italian Restaurant, The Venetian

  • Coming Soon

5:30 pm

6:00 pm

6:30 pm

7:00 pm


Thursday, April 03


Lightning Talks
Training Sessions

9:00 am

CHeKT: The Visual Security Advantage 9:00 – 9:45 am | Titian 2302

  • AI has become a crowded space—fast. This is especially true for the security and video surveillance space. During this deep dive session, you will learn from the experts at CHeKT how you can take advantage of the shift towards AI. Our solution leverages your customers' AI-powered cameras to increase your revenue with a crucial crime-stopping solution.

9:30 am

10:00 am

Latest and Greatest with Alarm.com for Business 10:15 – 11:00 am | Titian 2302

  • Stay a step ahead by catching up on the latest and greatest with the Alarm.com for Business solution. In this session, you’ll hear from our experts as they showcase exciting new products and features that make up Alarm.com’s robust commercial platform. Don't miss out on this opportunity to enhance your business with cutting-edge technology!

10:30 am

What's New with the Alarm.com Floodlight 10:30 – 10:45 am | Booth #14039

  • Alarm.com's outdoor floodlight, the V729, delivers high-quality 4MP video, Two-Way Audio, and the convenience of integrated outdoor lighting. Plus, you can offer industry-leading proactive deterrence with multiple response options—including new warning light schedules.

11:00 am

(OpenEye) Faster Incident Response Through Cloud Video 11:00 – 11:15 am | Booth #14039

  • Learn about the latest remote incident response tools that empower your security team. See firsthand how intuitive features such as cloud-based maps and powerful search tools and video analytics help streamline investigations and accelerate responses to critical incidents.

11:30 am

Elevating the Customer Experience: The Latest App Features and Engagement Tools 11:30 – 11:45 am | Booth #14039

  • Explore new ways for your customers to engage with the Alarm.com app and experience full mobile control in the palm of their hands. We’ll share the latest OS features, including Android Auto™ and customizable Apple and Android™ widgets, for quick, on-the-go automation. Plus, learn about new enhancements, like iOS Live Activities for at-a-glance system awareness and intuitive Activity filters for easy property monitoring. We’ll also dive into the Discover tab and share how the one-stop educational resource helps customers unlock the full potential of their smart security systems.

Proactive Video Deterrence: Perimeter Guard, AI Deterrence, and Floodlight 11:30 am – 12:15 pm | Titian 2302

  • Ensure active protection for what matters most to your customers with Proactive Deterrence from Alarm.com. In this session, you'll discover how Alarm.com utilizes features such as Perimeter GuardTM and AI Deterrence, in conjunction with devices like the Floodlight camera, to devise a robust strategy that stays ahead of suspicious activity through timely interventions. You'll get a firsthand look at how these features function and delve into new releases specifically designed for enhanced security.

12:00 pm

Proactive Video Deterrence: Remote Video Monitoring 12:45 – 1:30 pm | Titian 2302

  • Explore how Alarm.com’s Remote Video Monitoring solution simplifies proactive deterrence. This session will provide a comprehensive overview of what Alarm.com's Remote Video Monitoring solution is, and how you can leverage this proactive video solution to actively deter crime while increasing recurring monthly revenue all with the Alarm.com cameras you already install! Dive deeper into current capabilities, review best practices for setting up customers, and explore new features that enhance this service.

1:30 pm

Alarm.com for Business Video: Third Party Camera Capabilities 1:30 – 1:45 pm | Booth #14039

  • Discover how the upcoming improvements to Alarm.com for Business' third-party camera support can impact your bottom line. The new features will help increase your video attachment rate, install more cameras in more locations, and grow RMR.

2:00 pm

Alarm.com for Business: New Video Hardware 2:00 – 2:15 pm | Booth #14039

  • Learn everything you need to know about Alarm.com for Business' next generation of video hardware. Improvements include cameras with 8MP resolution and color at night, cellular backhaul support for installing video anywhere it's needed, and an enterprise grade CSVR.

Alarm.com for Business Video: An Extended Look at Third-Party Camera Capabilities 2:00 – 2:45 pm | Titian 2302

  • Discover how the upcoming enhancements to Alarm.com for Business’ Third-Party camera support can positively impact your business. In this session, we'll delve into the essentials of third-party cameras and explore features such as audio support and advanced analytics. Discover how these new features can boost your video attachment rate, enable camera installations in more locations, and foster RMR growth.

2:30 pm

Boosting Loyalty and Revenue: The Untapped Potential of Smart Thermostats 2:30 – 2:45 pm | Booth #14039

  • Boost customer retention and business growth with smart thermostats including the new T25. Installs are easier than ever, and with Pro HVAC Monitoring you're not on the hook for broken HVAC systems. Discover how smart thermostats can profitably enhance your security packages and offer customers peace of mind!

3:00 pm

Fire Communicator 3:00 – 3:15 pm | Booth #14039

  • Introducing the Fire Communicator. Learn about Alarm.com for Business' newest product cateogry and how it can expand your customer base and create sustainable longterm revenue.

Partner Happy Hour 3:00 pm - 5:00 pm | Booth #14039

Latest and Greatest in Alarm.com Video 3:15 – 4:00 pm | Titian 2302

  • Immerse yourself in the next generation of video hardware and features from Alarm.com. During this session, you'll gain valuable insight into how these new enhancements, including upgrades like 8MP resolution cameras with color night vision, flexible video installation with cellular backhaul support, and an enterprise-grade CSVR, can benefit your customers.

3:30 pm

4:00 pm

4:30 pm

5:00 pm

YOU’RE INVITED:

Partner Reception

LAVO Italian Restaurant, The Venetian
Wednesday, April 2, 5:00 – 7:15 PM

Kickoff the first day of ISC West with us! Enjoy delicious hors d’oeuvres, complimentary drinks, and great company at LAVO Italian Restaurant. Come celebrate our partnership and mingle with fellow Alarm.com service providers in a relaxed setting.

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