General Sessions 1 (1 of 6) • 9:00 – 10:00AM

Kick off PowerUp with our high-energy General Sessions that will provide the foundation you’ll need for the rest of the conference.

Alarm.com Products Unpacked: Technical Tips and Tricks
New products and features continue to hit the Alarm.com platform. Join our experts as they highlight the latest additions to our ecosystem and cover tips and tricks for their smooth installation.

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Beyond Security
The value gained from smart technology, inside and outside the home or business, grows daily. Introduce your customers to the benefits of a more connected life through advanced automation features, water and energy management, personal safety services, and more. In this session, we’ll highlight the solutions that take Alarm.com beyond security.

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Innovations in Commercial
Stay a step ahead by catching up on the latest and greatest from the Alarm.com for Business solution. Hear from the experts on exciting products and features that make up our robust commercial platform.

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The Path to Efficiency: Streamlining Your Team's Daily Workflow
Want to feel confident that your team's daily experience is optimized across the business? This General Session will highlight ways to get your team the right access, information, and resources to smooth out and simplify their day-to-day workflow.

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The Partner Portal: Your Gateway to Remote Support
Equip yourself with an arsenal of troubleshooting tools on the Partner Portal! Learn how to analyze and extract meaningful insights to resolve issues without rolling a truck. We’ll pay special attention to the History and Equipment pages.

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Platform Features & Benefits
Customers don’t buy features, they buy benefits. Dive in and explore how key Alarm.com products and features add value to customers' homes, businesses, and lives. Then, practice connecting the product benefits to customer needs with real-life scenarios.

General Sessions 1 (1 of 6) • 11:00AM – 12:00PM

Kick off PowerUp with our high-energy General Sessions that will provide the foundation you’ll need for the rest of the conference.

Alarm.com Products Unpacked: Technical Tips and Tricks
New products and features continue to hit the Alarm.com platform. Join our experts as they highlight the latest additions to our ecosystem and cover tips and tricks for their smooth installation.

---

Beyond Security
The value gained from smart technology, inside and outside the home or business, grows daily. Introduce your customers to the benefits of a more connected life through advanced automation features, water and energy management, personal safety services, and more. In this session, we’ll highlight the solutions that take Alarm.com beyond security.

---

Innovations in Commercial
Stay a step ahead by catching up on the latest and greatest from the Alarm.com for Business solution. Hear from the experts on exciting products and features that make up our robust commercial platform.

---

The Path to Efficiency: Streamlining Your Team's Daily Workflow
Want to feel confident that your team's daily experience is optimized across the business? This General Session will highlight ways to get your team the right access, information, and resources to smooth out and simplify their day-to-day workflow.

---

The Partner Portal: Your Gateway to Remote Support
Equip yourself with an arsenal of troubleshooting tools on the Partner Portal! Learn how to analyze and extract meaningful insights to resolve issues without rolling a truck. We’ll pay special attention to the History and Equipment pages.

---

Platform Features & Benefits
Customers don’t buy features, they buy benefits. Dive in and explore how key Alarm.com products and features add value to customers' homes, businesses, and lives. Then, practice connecting the product benefits to customer needs with real-life scenarios.

Deep Dives • 1:00 – 2:30PM

Come in as a novice and leave an expert! Our Deep Dive sessions are designed to provide an immersive learning experience, narrowing in on specific topics to help you gain valuable skills and knowledge.

Behind the Technology: Video Networking
It’s common to experience networking challenges when working with video devices. This class will reveal common networking hurdles and highlight installation best practices to reduce truck rolls and customer pain.

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The Customer Journey From Beginning to Infinity
Explore ways to maximize the customer experience from lead acquisition to installation and beyond. Alarm.com has several tools that help you boost and track your marketing and sales efforts. We won't just show you our tools; we'll practice using them!

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Design the Commercial Solution
Put your creativity to the test! Join a team and work together to build custom solutions for our fictional businesses. This course will prepare you to think on your feet and identify creative ways to fill common commercial customer needs.

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Installation Practice for Commercial
Don’t let small mistakes derail your commercial installation. In this session, we'll highlight key technical aspects of some of our top Alarm.com for Business products and walk you through installing and configuring them step by step.

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Know Before You Sell
As a sales representative, you need to have foundational technical knowledge to avoid problems with product limitations and incompatibility. This course gives you the technical information you need to confidently recommend products with the assurance that they'll work as expected!

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Master the Multi-Location Management Solution
Careful planning is the key to success when managing an enterprise of commercial properties. Join this class to learn the ins and outs of Alarm.com's Multi-Location Management solution and best practices for setting it up right the first time.

Flex Time • 2:30 – 3:30PM

Flex Time is your time! Take a break in the Energize Room, meet with an Alarm.com expert, check out our Demo Experience, compete in the PowerUp Pursuit challenge or cash in your PowerUp points for prizes!

Deep Dives • 9:00 – 10:30AM

Come in as a novice and leave an expert! Our Deep Dive sessions are designed to provide an immersive learning experience, narrowing in on specific topics to help you gain valuable skills and knowledge.

Alarm.com Doorbells: A Solution for Every Job
The suite of Alarm.com Video Doorbells continues to expand! Join this deep dive as we cover the benefits and features of each device and the key technical nuances you need to know to install each one without a hitch.

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Call Detective
Ready to channel your inner detective? Collaborate with a small team to examine clues from the Partner Portal, converse with the key "witnesses" (the customer), and unravel the mystery behind the troubleshooting issue. It's time to catch that elusive trouble condition maker!

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Design the Residential Solution
Put your creativity to the test! Join a team and work together to build custom solutions for our fictional homeowners. This course will prepare you to think on your feet and identify creative ways to fill common residential customer needs.

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Level up the User Experience
Get your customers onboarded and set up for success, no matter their level of technical ability. Deep dive into effectively configuring a system to meet your customers' needs and pinpoint the best practices for educating them to maximize their investment.

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Leveraging Learning Tools for Team Excellence
How can you ensure your team's readiness when adding a new product to your lineup? What type of training should a new hire take as they onboard? Learn how leveraging our learning tools can boost your team's excellence.

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Monitoring Integrations featuring The Remote Video Monitoring Console
Learn about the ways monitoring stations integrate with Alarm.com and how you and your customers can take advantage of advanced capabilities that make your job easier and bring them peace of mind. We’ll place special focus on our latest proactive deterrence solution: The Remote Video Monitoring Console.

Flex Time • 10:30 – 11:00AM

Flex Time is your time! Take a break in the Energize Room, meet with an Alarm.com expert, check out our Demo Experience, compete in the PowerUp Pursuit challenge or cash in your PowerUp points for prizes!

Deep Dives 2 • 11:00 – 12:30AM

Come in as a novice and leave an expert! Our Deep Dive sessions are designed to provide an immersive learning experience, narrowing in on specific topics to help you gain valuable skills and knowledge.

Behind the Technology: Video Networking
It’s common to experience networking challenges when working with video devices. This class will reveal common networking hurdles and highlight installation best practices to reduce truck rolls and customer pain.

---

Call Detective
Ready to channel your inner detective? Collaborate with a small team to examine clues from the Partner Portal, converse with the key "witnesses" (the customer), and unravel the mystery behind the troubleshooting issue. It's time to catch that elusive trouble condition maker!

---

The Customer Journey From Beginning to Infinity
Explore ways to maximize the customer experience from lead acquisition to installation and beyond. Alarm.com has several tools that help you boost and track your marketing and sales efforts. We won't just show you our tools; we'll practice using them!

---

Design the Commercial Solution
Put your creativity to the test! Join a team and work together to build custom solutions for our fictional businesses. This course will prepare you to think on your feet and identify creative ways to fill common commercial customer needs.

---

Installation Practice for Commercial
Don’t let small mistakes derail your commercial installation. In this session, we'll highlight key technical aspects of some of our top Alarm.com for Business products and walk you through installing and configuring them step by step.

---

Know Before You Sell
As a sales representative, you need to have foundational technical knowledge to avoid problems with product limitations and incompatibility. This course gives you the technical information you need to confidently recommend products with the assurance that they'll work as expected!

Flex Time • 1:00 – 2:00PM

Flex Time is your time! Take a break in the Energize Room, meet with an Alarm.com expert, check out our Demo Experience, compete in the PowerUp Pursuit challenge or cash in your PowerUp points for prizes!

Team Challenge • 2:00 – 3:30PM

Sales Team Challenge
Collaborate with fellow learners and flex your sales and marketing muscles in a series of tasks created to gauge your learning. Have a team ready? Excellent! Register together and prepare for an exciting contest. If not, fear not - our PowerUp coaches will pair you with other competitors for the challenge.

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Tech Team Challenge
Collaborate with fellow learners and flex your tech and support muscles in a series of tasks created to gauge your learning. Have a team ready? Excellent! Register together and prepare for an exciting contest. If not, fear not - our PowerUp coaches will pair you with other competitors for the challenge.

PowerUp Awards and Wrap Up • 3:30 – 4:00PM

We’ll wrap-up our PowerUp conference with closing remarks and a fun awards ceremony. Attend to see if you'll walk away with a coveted PowerUp trophy!