Innovations in Alarm.com Business Operations
Dive into Alarm.com’s Business Operations tools and services and see how we’re simplifying the daily tasks, processes, and information that support your company. In this session, you’ll explore our innovative operational resources, including installer tools, marketing programs, and Business Intelligence reporting. Learn about the newest releases and discover cutting-edge features that keep Alarm.com at the forefront of partner support.

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Innovations in Alarm.com for Business
Dive into Alarm.com for Business and see how we’re improving security, efficiency, and operational insights for your commercial customers. In this session, you’ll explore our innovative commercial products, learn about the newest releases, and discover cuttingedge features that keep Alarm.com at the forefront of commercial security technology.

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Innovations in Alarm.com Video
Dive into Alarm.com's Video Solution and see how we’re transforming security and awareness. In this session, you’ll explore our innovative video products, learn about the newest releases, and discover cutting-edge features that keep Alarm.com at the forefront of video technology.

Advanced Video Networking
It’s common to experience networking challenges when working with video devices. This class will reveal common networking hurdles and highlight installation best practices to reduce truck rolls and customer pain.

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Boosting Efficiency with Partner Tools
Alarm.com offers a variety of Partner Tools designed to boost efficiency, improve installation quality, and reduce friction. In this class, we’ll explore the installer tools, support resources, and educational materials that help smooth out your team’s daily workflow.

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Know Before You Sell
Have you ever sold a product to a customer that did not work out due to product limitations or incompatibility? Know Before You Sell is a crash course in what to ask customers, where to find resources, and how to ensure that your Alarm.com offering will meet their expectations.

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Level Up the Alarm.com for Business User Experience
Master the art of customer education in this actionable class. Learn to identify the best approach to engage Alarm.com for Business customers based on their needs and level of interaction. Discover how to leverage powerful tools and self-service resources to empower customers, ensuring they feel confident and informed. Perfect for those looking to enhance satisfaction and create customers for life!

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The Solution-Based Selling Method
Learn the art of Solution-Based Selling from the Alarm.com sales team. This method flips the script and gets your customers talking so you can easily identify their needs to deliver a personalized offer they can't ignore.

Beyond Security
Alarm.com's Smart Technology goes beyond traditional security solutions. Introduce your customers to the benefits of a more connected life through advanced automation features, water and energy management, personal safety awareness, and more. In this class, you'll learn to unlock the ability Alarm.com smart technology gives you to increase RMR, expand your customer base, and jump into the quickly growing “Internet of Things” market.

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Installing Alarm.com for Business Video
Get hands-on with our latest Alarm.com for Business video offerings and learn the best practices for installation and configuration.

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The Partner Portal: Your Gateway to Remote Support
Dive into the Partner Portal and learn successful strategies for gathering and interpreting the information within. We’ll show you where to go to diagnose and resolve issues remotely.

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The Power of Proactive Video Deterrence
Discover the power of Proactive Video Deterrence in enhancing security and peace of mind. You'll learn the impact of each video deterrence solution and how to position them in a tiered offering. Gain the skills to assess customer needs and identify the most effective layer of deterrence for various scenarios, ensuring tailored and optimal solutions. Perfect for those aiming to elevate their expertise in modern video surveillance strategies!

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The Solution-Based Selling Method
Learn the art of Solution-Based Selling from the Alarm.com sales team. This method flips the script and gets your customers talking so you can easily identify their needs to deliver a personalized offer they can't ignore.

Design the Residential Package
Utilize your Alarm.com knowledge and creativity to design the ideal package in a residential case study. Investigate the customer’s needs, collaborate with your team, and create a proposal to win the client’s business! This session will prepare you to think on your feet and identify creative ways to solve common customer problems.

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Elevate Your Cloud Video Solution with OpenEye
Guest Session! Join us for a comprehensive training session with OpenEye, where we'll delve into our cloud video solutions and how they add value for security partners and their customers. We'll explore how OpenEye simplifies deployment and support, thus enhancing customer satisfaction and revenue. The session will also highlight OpenEye's latest product innovations, upcoming releases, and demonstrate some of their user-friendly features.

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Gunshot Security with Shooter Detection Systems
Guest Session! Discover the future of gunshot detection with Shooter Detection Systems (SDS)! Witness firsthand how our advanced systems provide the most accurate and reliable alerts essential for any security operation. This dynamic webinar will cover our versatile indoor solutions, both on-premise and cloud-based, catering to every application and budget. Also, get an inside look at our latest development, SDS Perimeter Outdoor Gunshot Detection System.

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Multi-Location Management: Building Enterprise Groups
Discover how your commercial customers with multiple locations can broaden their insights and manage several accounts simultaneously with the power of Enterprise Groups.

CHeKT: The Visual Security Advantage
Guest Session! AI has become a crowded space—fast. This is especially true for the security and video surveillance space. During this deep dive session, you will learn from the experts at CHeKT how you can take advantage of the shift towards AI. Our solution leverages your customers' AI-powered cameras to increase your revenue with a crucial crime-stopping solution.

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Design the Commercial Package
Utilize your Alarm.com knowledge and creativity to design the ideal package in a commercial case study. Investigate the customer’s needs, collaborate with your team, and create a proposal to win the client’s business! This course will prepare you to think on your feet and identify creative ways to solve common customer problems.

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Designing Training Paths
The Academy Online houses a vast library of content for every role in your company, but finding the right material to create effective training programs can feel overwhelming. In this session, learn practical strategies for identifying relevant content and building customized Academy Training Paths using our updated tool.

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Gunshot Security with Shooter Detection Systems
Guest Session! Discover the future of gunshot detection with Shooter Detection Systems (SDS)! Witness firsthand how our advanced systems provide the most accurate and reliable alerts essential for any security operation. This dynamic webinar will cover our versatile indoor solutions, both on-premise and cloud-based, catering to every application and budget. Also, get an inside look at our latest development, SDS Perimeter Outdoor Gunshot Detection System.

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Third-Party Camera Installation
Expand the use cases for Alarm.com for Business’s unified solution by integrating third-party cameras. We'll dive into the technical requirements, available features, and hands-on installation practice to support seamless integration.

Customer Engagement and Retention
From Customer Connections to Revenue Retention Services, Alarm.com offers powerful tools to enhance and track your marketing and sales efforts throughout the entire customer lifecycle. Join us as we practice putting available tools, resources, and insights into action.

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Installing Alarm.com for Business Video
Get hands-on with our latest Alarm.com for Business video offerings and learn the best practices for installation and configuration.

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The EBS Universal Communicator and Fire Communicator: Installation and Integration Essentials
Gain a comprehensive understanding of the EBS Universal Communicator and Fire Communicator in this hands-on technical class. Learn how these communicators work, their key components, and the advantages of modern security and fire systems they offer.

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The Partner Portal: Your Gateway to Remote Support
Dive into the Partner Portal and learn successful strategies for gathering and interpreting the information within. We’ll show you where to go to diagnose and resolve issues remotely.

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The Power of Proactive Video Deterrence
Discover the power of Proactive Video Deterrence in enhancing security and peace of mind. You'll learn the impact of each video deterrence solution and how to position them in a tiered offering. Gain the skills to assess customer needs and identify the most effective layer of deterrence for various scenarios, ensuring tailored and optimal solutions. Perfect for those aiming to elevate their expertise in modern video surveillance strategies!

Boosting Efficiency with Partner Tools
Alarm.com offers a variety of Partner Tools designed to boost efficiency, improve installation quality, and reduce friction. In this class, we’ll explore the installer tools, support resources, and educational materials that help smooth out your team’s daily workflow.

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Level Up the Alarm.com for Business User Experience
Master the art of customer education in this actionable class. Learn to identify the best approach to engage Alarm.com for Business customers based on their needs and level of interaction. Discover how to leverage powerful tools and self-service resources to empower customers, ensuring they feel confident and informed. Perfect for those looking to enhance satisfaction and create customers for life!

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The EBS Universal Communicator and Fire Communicator: Installation and Integration Essentials
Gain a comprehensive understanding of the EBS Universal Communicator and Fire Communicator in this hands-on technical class. Learn how these communicators work, their key components, and the advantages of modern security and fire systems they offer.

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The Technical Journey of Remote Video Monitoring
Unlock the potential of Remote Video Monitoring in this class designed to elevate your technical expertise. Learn to recognize the benefits of this powerful solution and gain actionable insights into best practices for setup and configuration, ensuring the system is tailored to meet diverse customer needs.

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The Sales Secrets for Remote Video Monitoring
Unlock new video monitoring opportunities with the Remote Video Monitoring (RVM). In this class, you'll learn how to implement proven sales strategies to effectively communicate its benefits and drive attachment.

Implement: Alarm.com Business Operations
Alarm.com offers a variety of Partner Tools designed to boost efficiency, improve installation quality, and reduce friction. In this class, we’ll explore the installer tools, support resources, and educational materials that help smooth out your team’s daily workflow.

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Implement: Alarm.com for Business
Master the art of customer education in this actionable class. Learn to identify the best approach to engage Alarm.com for Business customers based on their needs and level of interaction. Discover how to leverage powerful tools and self-service resources to empower customers, ensuring they feel confident and informed. Perfect for those looking to enhance satisfaction and create customers for life!

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Implement: Alarm.com Video
Gain a comprehensive understanding of the EBS Universal Communicator and Fire Communicator in this hands-on technical class. Learn how these communicators work, their key components, and the advantages of modern security and fire systems they offer.